Website not working with WordPress after creating Staging Site

  • Unknown's avatar
    pissedalchemist · Member ·

    A few weeks back, we created a staging site on our servers to test a new website theme. Once we were happy, we updated our main site with the new theme and settings, and deleted the staging site. However, WordPress somehow decided to change our main site address to the staging site address – and now nothing is working with WordPress anymore. Furthermore, when we have attempted to reinstall JetPack, it simply diverts us to the wp-admin login screen repeatedly. We require help to get our website back on WordPress.com as all the options to add a new site have now disappeared. Please help!

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    The site was only connected to WordPress.com because of Jetpack, it is not hosted on WordPress.com, so we do not have direct access to the site and thus are unable to provide direct support.

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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