Website parked

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  avelinaserna · Member · Mar 18, 2021 at 3:58 am

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  Deleted my website by accident and now I have lost the rights to it – can you please help? (Website name: http://www.avelinaserna.com

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  fstat · Staff · Mar 18, 2021 at 7:57 am

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  Hi there,

  I have restored your domain. Let me know if there’s anything else I can help you with.

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  avelinaserna · Member · Mar 21, 2021 at 11:58 pm

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  Thank you for restoring the domain! – Do you know the steps to moved it to a different site? – I was gifted a membership to Pixieset and would love to use my main domain to keep my brand. – I did the steps requested but I get an error message (Upgrade/Domains/Change your name servers & DNS Records/ (My domain moved from avelinaserna.com to avelinaserna.wordpress.com and they are asking me to pay again but in my profile, this domain (avelinaserna.com) renews again in December 2022!

  Is there an email or phone number I can call and explain what I need? Thank you in advance for your help!

  ~ Avelina

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  fstat · Staff · Mar 22, 2021 at 7:50 am

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  Looks like you hadn’t configured the DNS settings properly. I was able to enter the correct CNAME records in your domain settings. Now, you need to wait a few hours for the changes to propagate.

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!