Website Plug in Issues

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  mark1310a · Member · Jan 31, 2019 at 5:24 pm

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  Our site, http://www.premierptupstate.com, is down due to a plug in error. I need to have all the plug ins deactivated but I don’t have access to the admin dashboard. Is there someone who can deactivate them?

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  fstat · Staff · Feb 1, 2019 at 9:45 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org