Website pop up is wrong size on mobile

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  anettenilsen1993 · Member · Dec 3, 2020 at 2:35 pm

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  Hello, my website’s pop up is the wrong size for all mobile devices, and css doesn’t fix the issue. How can something be sorted for this?

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  staff-ozmodiar · Staff · Dec 3, 2020 at 5:49 pm

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  Hi,

  Can you share the URL of your website?

  I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  anettenilsen1993 · Member · Dec 3, 2020 at 5:55 pm

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  Hello! Yes, it is https://www.northcoastseafoods.com/

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  supernovia · Staff · Dec 3, 2020 at 8:12 pm

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  Thanks, I can confirm that site is hosted elsewhere.

  For help with the popup, can you check to see which plugin or service you’re using for that, then reach out to their support? Going forward, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/

  Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
  https://wordpress.com/pricing

  Cheers!