Website Security & Password

  • Unknown's avatar

    Hello, there.

    We recently had a bad experience with a web designer who is withholding my business’s login information. The designer took down the business website for flowerstoo-lagunabeach.com. We would like to make sure that he will no longer have access in the future, but we’ve already changed the passwords several times and deleted him from admin. He still manages to access the site.

    Is there anyone we can contact to take care of this problem or will we have to rebuild another website completely? Thanks and we appreciate your help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    flowerstoo-lagunabeach.com

    It looks like you are in the wrong forum

    a note on web sites – there are two log-in’s for a WordPress.ORG install – one into the WordPress software and a second log-in to the web site itself – the designer might be entering through the web site files –

    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

    For more on the difference: http://support.wordpress.com/com-vs-org/

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