Website shutdown

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  proyectomuac · Member · Nov 19, 2021 at 8:40 pm

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  Hi!
  My website is been shutdown since last November 14th. I’ve updated all the plugins that for me, could be causing this problem, but the results are the same, when I wanted to visit my website http://www.muacproject.eu it still appears as unreachable. Can you please help to figure out what’s happening?

  Thanks in advance

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-blorbo · Staff · Nov 19, 2021 at 10:15 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.