Website Stop Working, Please Help!

  • Unknown's avatar

    Hi there, I was in the middle of uploading photos for a page using Envira Gallery when my website suddenly stopped working. It won’t load on any device now, which is the first time this has ever happened. I’m unsure of how to fix it, any and all help is appreciated. I can provide any missing information I may have left out.

  • Unknown's avatar

    To add: I get this message when I wait enough for my website to load. I am not tech savvy so I don’t understand it.

    “The proxy failed to connect to the web server, due to TCP connection rejection (TCP Reset).”

  • Hi there,

    The site writtenbyminta.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Launchpad (HostGator) Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/writtenbyminta.com+dns

    To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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