Website suddenly disappeared?
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I was just working on my website a few hours ago and now it is gone, i guess. I did not delete anything it is just gone. What happened? Where did my website go?
The site I need help with is raneservices.com. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.
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Hi there,
The site raneservices.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.
You can confirm here: https://gwhois.org/raneservices.com+dns
To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.
You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/
You may also wish to contact your host’s support team for more assistance.
Hope that points you in the right direction!
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