What are the WordPress.com IPs please?

• 

  ggibson17 · Member · Dec 14, 2021 at 11:41 pm

  • Copy link
  • Add topic to favorites

  Hi, I am trying to point my domain to my wordpress.com site .I have added these IPs/A records but the site still will not load.
  gerrygibson.com.au. A 3600 76.74.254.123
  gerrygibson.com.au. A 3600 192.0.80.250
  gerrygibson.com.au. A 3600 192.0.81.250
  gerrygibson.com.au. A 3600 66.155.11.238
  There is also this CNAME
  www CNAME 3600 domains.smugmug.com.
  I spoke to Webcentral tech support and they have say the problem is at the WordPress end. Are those the correct IPs to use?

  Thanks

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  ggibson17 · Member · Dec 14, 2021 at 11:47 pm

  • Copy link

  The domain is http://gerrygibson.com.au/

• 

  fstat · Staff · Dec 15, 2021 at 7:36 am

  • Copy link

  Hi there,

  First of all, I don’t see a site on the WordPress.com account you’re contacting us.

  Second, to be able to point a domain to a WordPress.com site you need to have an active plan and then follow these instructions:

  https://wordpress.com/support/domains/connect-existing-domain/

  If your site is hosted elsewhere, then you need to contact your hosting provider and ask them for instructions on how to connect your domain.

  Please note that we’re WordPress.com a hosting provider, not to be confused with the WordPress software that numerous other hosts use to power the sites on their servers.

• 

  ggibson17 · Member · Dec 15, 2021 at 11:39 pm

  • Copy link

  hi and thanks for your reply. The site is on wordpress.com Here is a screenshot of the admin side – https://pasteboard.co/siHratY8k1SS.png

• 

  staff-totoro · Staff · Dec 16, 2021 at 12:36 am

  • Copy link

  Hi there,

  We can’t help directly because we don’t host gerrygibson.com.au on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Netregistry) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. To clarify further Netregistry is also a provider of WordPress sites, so we’re not directly connected to them.

  However, the folks at Netregistry support will be able to help you with correctly connecting your domain to your site hosted on their servers, they are in the best position to help.

  Hope this helps point you in the right direction!