What happened to my blog?

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  naturepharm · Member · Jan 17, 2013 at 3:12 pm

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  Suddenly my wordpress blog (http://www.naturepharm.wordpress.com) has been disappeared. The URL redirects to my website http://www.naturepharm.gr
  What happened? Where is the blog?

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jan 17, 2013 at 3:17 pm

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  It looks like you have mapped naturepharm.gr to your blog here – but the name servers are not pointing to WordPress.COM – you need to change the name servers at your registrar – (see below) – you probably also need a zone record added for your domain name – that needs to be done by the staff – I have flagged this for the staff to help you

  http://en.support.wordpress.com/domains/map-existing-domain/

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  naturepharm · Member · Jan 17, 2013 at 3:28 pm

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  It is done by mistake. How can I go back to previous status? I want my blog site address to be http://www.naturepharm.wordpress.com, as it was before and not http://www.naturepharm.gr as it is now. Can you advice on how this can be done? Thanks.

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  raincoaster · Member · Jan 17, 2013 at 3:34 pm

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  Do you own naturepharm.gr? If so, you need to change where it is pointing, and dissociate it from WordPress.com. If you bought that domain here, you should be able to change it on your dashboard Domains page.

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  naturepharm · Member · Jan 17, 2013 at 4:07 pm

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  Yes. I own naturepharm.gr. I tried to map my domain to wordpress, but finally I want to unmap my domain. I don’t care about refund. I just want the blog’s URL to be http://www.naturepharm.wordpress.com again.
  From the dashboard, I have set the primary domain to be http://www.naturepharm.wordpress.com, but still the link points to http://www.naturepharm.gr. Is there something else I can do to restore previous status? What can I do to cancel the mapping?

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  raincoaster · Member · Jan 17, 2013 at 4:12 pm

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  You need to wait. It takes up to 72 hours for the DNS to propagate across the internet. You can also ask for a refund for your domain mapping upgrade on your Store page.

  This is flagged for staff attention, so they’ll get back to you.

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  naturepharm · Member · Jan 17, 2013 at 4:17 pm

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  Thank you!

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  kathrynwp · Staff · Jan 17, 2013 at 4:38 pm

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  Everything looks correct to me. You may want to try clearing your browser’s cache and see if your WordPress.com site comes up at http://naturepharm.wordpress.com.

  You can also try viewing it in a different browser just to rule out a caching issue.

  If you need further help, just let me know!

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  naturepharm · Member · Jan 17, 2013 at 4:43 pm

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  Yes it’s working now. Thank you!

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  kathrynwp · Staff · Jan 17, 2013 at 7:35 pm

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  Great, glad to hear it!