What happened to my site??
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I paid for a three year site in 2020 and now I can’t find it.. I have to say that I have not been using it, but I wanted to get it updated again. I looked for the website, but it doesn’t exist. I also can’t find it in my WordPress account.
I don’t have a site linked to this WordPress.com account
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The original website was Trailcraft-troop123.com
I can give you the log on information, but I don’t know if this is public. -
Hi there!
I checked our logs and the domain trailcraft-troop123.com was never registered with us. This means whatever site you had with this domain must have used the WordPress.org software and it was hosted elsewhere, not by us at WordPress.com.
I also noticed that the domain trailcraft-troop123.com is now available for registration. Can you double-check the spelling of the domain and confirm that this is indeed the correct address?
Note that we can help with logging in to your site if it was hosted by us at WordPress.com. If you had a site using the WordPress.org software that was hosted elsewhere (by other hosting companies), you’ll need to contact the hosting service provider for help. We don’t have access to WordPress.org sites so we aren’t able to help with restoring access to those sites.
There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.
We can help by pointing you in the right direction so please confirm what the address of your site was. If you’re sure it was trailcraft-troop123.com, we’re not seeing where this domain was pointed so you may need to check your records (like in your email) to find out where the site might have been hosted before.
Also, please do not share any login credentials on this forum. It is indeed a public forum and we request that you do not share any sensitive or private information.
Regards
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