What to Do if Gmail Account Associated with WordPress is Compromised

  • Unknown's avatar
    hyperspheres · Member ·

    Hello. I had a paid account with a gmail address. When I went to log in a few days ago, wordpress told me that a user by that email address does not exist. Confused, I went to check my email account, and discovered that someone had compromised it and locked me out (changed the phone number, passwords and transferred the domains I owned in google domains to another account). The last part I know because Google Domains informed me when I reported that my email was compromised.

    However, I am not sure what they did with my wordpress account. I bought a year plan in Dec 2017, and was charged the full amount of $96 then. Now, the email associated with the account is compromised. I cannot log into wordpress with it. I also searched the domain I bought with WordPress, and saw that it was available. From what I can tell, I do not have access to any kind of phone support. I made this free account just so I could post on the forums and get some answers, since I do not know how else to get support.

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Can you please let me know the hacked email address as well as the domain you had registered with us to further investigate this?

    Please note that your email will only be visible to me and other staff members only.

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