When can I get a refund for the theme of a domain that does not exist anymore?

  • Unknown's avatar

    refund of the theme from a domain that does not exist anymore

    Hello,
    on Nov. 27th 2012, I started a blog and bought a domain name and a Pro theme (Elemin).
    The same evening, I realized that WordPress.com was not what I was looking for but WordPress.org. Thus, I asked for a refund for both the domain and the Elemin theme.
    The domain was cancelled and refunded but not the Elemin (I guess I forgot to click on one of the 2 links to ask for a refund).
    I am still within the 30-days refund period (Dec 17th) and would like to have it reunded as the domain does not exist anymore and $115 is quite a significant amount of money!
    Could you send me a new link to be refunded? or ask for the refund now?
    Thank you
    Julia

    The blog I need help with is: (visible only to logged in users)

  • No problem – I’ve issued a $115 refund and removed the upgrade. It can take 1-2 weeks for a refund to be reflected on your account.

    Just let us know if you need anything else.

  • Unknown's avatar

    Thanks for the quick answer!!
    I let you know if something’s wrong.
    Cheers,
    Julia

  • The topic ‘When can I get a refund for the theme of a domain that does not exist anymore?’ is closed to new replies.