When I click ‘Read More’ the screen remains black
-
As I was testing my website, I notice that when I click on ‘READ MORE’ the screen goes black and nothing happens after that.
Please advise!
Thank you!
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi there,
This looks like an issue with your browser. Clearing the cache usually resolves it. Here’s how to do that:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
If the issue persists, then you can seek further help in the WordPress.org support forums:
-
have created a new blog for my WordPress site. After saving the post, I attempted to visit my site and check the blog.
When I clicked READ MORE, my screen went black and I could not close the black screen nor could I go back to the previous page.
I had submitted an earlier SUPPORT question and was told in this SUPPORT forum to clear my cache. However, the problem with my site was not only happening on my computer. It was happening on my smartphone and other people I got to test it. What do you suggest I do to correct this?
Please advise
-
Hi,
Sorry to hear that you are still having trouble. But it looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
- The topic ‘When I click ‘Read More’ the screen remains black’ is closed to new replies.
WordPress.com Forums 