When I try to log in to my clients WP account, it says HTTP ERROR 500

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  rdavisdigital · Member · Jun 4, 2021 at 8:45 pm

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  The site just does not seem to exist anymore but it did this morning? I don’t know how to fix it if I can’t get into the account.

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  staff-blorbo · Staff · Jun 4, 2021 at 9:40 pm

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  What is the URL of the site you’re trying to access?

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  rdavisdigital · Member · Jun 4, 2021 at 9:41 pm

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  http://gredorwood.ie/wp-login.php?loggedout=true

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  staff-blorbo · Staff · Jun 4, 2021 at 9:46 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.