When will my domain be active?

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  elleamanda · Member · Oct 2, 2014 at 11:58 am

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  What happens after mapping my domain from http://www.annulet.com and am i not supposed to provide an AUTH/EPP code? Right now, when I’m going to http://www.therapykitchen.com, I still come to buydomains website, so when will I be able to start working on my website?

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Oct 2, 2014 at 4:51 pm

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  Hi there!

  Are you trying to get the domain therapykitchen.com to work with your WordPress.com site?

  In order for this to work, you’ll need to change your name servers to the following:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  If you’re not sure how, you’ll need to contact your registrar for assistance.

  You can read more about domain mapping here:

  http://en.support.wordpress.com/domains/map-existing-domain/

  Let me know if there’s anything else I can help with!

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  elleamanda · Member · Oct 2, 2014 at 6:45 pm

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  Hi!

  I cannot click on the “edit” link beside my domain.. So I cannot go in there and change my name servers. And I can’t log in to my previous host either since I mapped my domain here. But I’ll contact them to.
  Do you have any idea of what I can do to so that the edit link become available to me?

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  elleamanda · Member · Oct 2, 2014 at 7:19 pm

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  Got it now! I changed the name server at my previous registrar, will it take a while for the domain to get active here?

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  shawnajroberts · Member · Oct 2, 2014 at 8:59 pm

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  I’m glad you sorted it out! DNS changes can take a few hours to fully propagate. Check back in a few hours.

  Let me know if its still not working in 24 hours and I can take a look.

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  elleamanda · Member · Oct 4, 2014 at 6:21 am

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  Hi again! When I’m typing in the address, I’m still directed to buydomains.com, is this in order? Do you know when I will be able to manage my domain here?

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  shawnajroberts · Member · Oct 6, 2014 at 7:41 pm

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  Hi there!

  Sorry for the delay over the weekend. It looks like you’ve cancelled your Domain Mapping upgrade for the domain therapykitchen.com. However, it looks like this didn’t refund correctly.

  Would you like me to fully refund that purchase? Or help you get it mapped correctly?

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  elleamanda · Member · Oct 7, 2014 at 3:50 am

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  Hi Shawna,
  No problem. Yes I cancelled it to eventually move it to wordpress.org instead. It would be great if you could help me to refund it, thank you!

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  shawnajroberts · Member · Oct 7, 2014 at 8:58 pm

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  I’ve issued the refund for your purchase. Please note that it can take up to a week for the refund to appear on your statement.

  Let me know if I can help with anything else!