Where is all of my information for editing my site?
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My domain is wwcampground.com. When I sign in the username and password that I have takes me to welcomewoodsfamilycampground which has no information. How do I get to my domain?
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Howdy,
The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryLet us know if anything is unclear or you have any further questions.
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A secondary issue is that it appears that the WordPress.com Business plan for wwcampground.com has expired. So once you are able to access the correct WordPress.com user account, you will need to get that plan renewed before the site will operate properly.
You can renew upgrades/plans through the “manage purchases” interface:
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