where is it?

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  malexban · Member · Jun 29, 2021 at 4:59 pm

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  This was up and active and now i cant find the admin page for me to edit.

  The site I need help with is journalofpartsunknown.com. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

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  staff-blorbo · Staff · Jun 29, 2021 at 5:30 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with NameCheap.

  So, you’ll log in to the site through https://journalofpartsunknown.com/wp-login.php and not through us.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.