Why are ads showing up on my site when I paid for them to be eliminated?

  • Unknown's avatar
    melebean · Member ·

    I paid for the upgrade to eliminate ad on my site – $30.00 on August 2nd but the ads have continues. What now? And these ads are showing up on my logged in reades site.

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    Hi there, I’m not seeing any ads on your site, so it’s possible they’re being placed there by an “adware” browser extension or add-on.

    Could you please try turning off all your Chrome extensions and add-ons, and restarting the browser? Here are instructions for doing that:

    http://support.google.com/chrome/bin/answer.py?hl=en&answer=187443

    Scroll down to the section called “Temporarily disable extensions.”

    If the ads disappear, you can try reactivating the add-ons/extensions one-by-one to find the culprit that’s been inserting the ads.

    Let me know how it goes.

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