Why cannot I edit my own posts?

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  ppokane · Member · May 3, 2021 at 3:35 pm

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  When I go to edit many of my posts, I get a message ‘The block has encountered an error and cannot be previewed.’ And I cannot edit it in the Classic Editor either. Why cannot I edit my own posts?

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  staff-totoro · Staff · May 4, 2021 at 3:01 am

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  Hi there,

  Which site is this for? I see you have a few on your account. Is this an issue with more than one site on your account? Or is the issue only with a specific page or post on one of your sites?

  Also out of curiosity, what if you try a different browser instead of Chrome. For example, if you log into your site using Firefox, do you see the same error message? Or is the issue only happening in Chrome so we can take a closer look at just that?

  Thanks for the additional info!

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  ppokane · Member · May 4, 2021 at 5:42 pm

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  The error message occurs in Jildy Sauce in most (actually, all I’ve selected to examine) posts except the latest (I Never Promised You a Rose Garden). It occurs for example in this one: https://jildysauce.wordpress.com/2021/04/20/the-passenger-uab/
  Thank you for suggesting that I use a different browser. The error message seems to occur only in Microsoft Edge, the browser I have been using. It doesn’t appear in Chrome or Opera. An obvious solution suggests itself…
  I’d be interested to know whether you see the same error message when these posts are viewed in Edge.

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  staff-blorbo · Staff · May 4, 2021 at 6:07 pm

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  First, please make sure that Edge is up to date.

  If it is, please do these two things:

  1. Try clearing Edge’s cache and cookies: https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

  2. Try with all extensions temporarily disabled: https://support.microsoft.com/en-us/microsoft-edge/add-turn-off-or-remove-extensions-in-microsoft-edge-9c0ec68c-2fbc-2f2c-9ff0-bdc76f46b026

  Please let us know how each step goes for you, and which version of Edge you’re using if you’re still having trouble.

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  ppokane · Member · May 9, 2021 at 8:15 pm

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  This worked for me, thank you. I could see and edit the posts after competing step 1.
  Thanks again!