why cant i chose the theme i want

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  deborahdibal03 · Member · May 19, 2022 at 7:29 pm

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  every time I try to activate a theme it says error

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 20, 2022 at 12:09 am

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  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forums are more familiar with these kinds of issues and are in the best position to help. Thanks!