Why can't I set more than 10 posts on my Top Posts widget?

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  jajsamos911 · Member · Jun 4, 2013 at 10:12 am

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  I can’t set more than 10 posts on my Top Posts widget. I noticed this on 6/3/13. I previously had it set to show 12 posts. Since yesterday, every time I try to change the number of posts and click the “save” button, it resets back to 10. Clearing cache and cookies hasn’t helped. The blog I need help with is http://thepracticalpsychosomaticist.com/

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  kathrynwp · Staff · Jun 4, 2013 at 6:52 pm

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  Hi there, would you mind providing a link to the site where you’re seeing this happen? I checked the two sites connected to this account but I don’t see the Top Posts & Pages widget active. Thanks!

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  kathrynwp · Staff · Jun 4, 2013 at 6:53 pm

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  Ah – I’ve just located it. You have a lot of widgets. ;-) Let me check it and I’ll get back to you.

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  kathrynwp · Staff · Jun 4, 2013 at 7:28 pm

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  Hi there, the Top Posts & Pages widget displays up to ten of your most popular posts and pages within the last 24-48 hours. I’ve updated the support document to make the maximum of ten clearer, and our developers also plan to put this on the widget itself.

  The system chooses up to ten posts or pages that meet a certain level of popularity, using a special algorithm, and then displays them.

  Just let me know if you need further help.

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  jajsamos911 · Member · Jun 4, 2013 at 7:30 pm

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  Thanks for checking into it.