Why can't I upload mp3 when I have space upgrade and space and have done many?

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  livingwaterff · Member · Oct 13, 2013 at 10:26 pm

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  can’t upload mp3 file type

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 15, 2013 at 8:06 am

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  Hi there,

  I checked your account, and you should still be able to upload mp3 files. Do you get a specific error message when you try to upload them? If so, please copy and paste that here.

  Also, please be sure to try both the Multi-file and Browser Uploader under Media > Add New in your dashboard. Sometimes one uploader will work better than the other for some users.

  Please let me know how that works for you!

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  livingwaterff · Member · Oct 15, 2013 at 2:35 pm

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  thx – Seems to be intermittent – sometimes acts like I don’t have the space upgrade and disallows mp3,ogg,etc. A few minutes later it allows them. I did set user – personal – always https. I did get the files uploaded. Thanks!

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  rachelmcr · Member · Oct 15, 2013 at 2:55 pm

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  I’m glad you were able to get the files uploaded!

  If that ever happens again, you can try clearing your browser’s cache to see if that helps. If it still causes problems after clearing the cache, please let me know. :)