Why cant the changes I make in wordpress go live?
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I’m making changes in my word press dashboard. But the changes are not going live. The word press template keeps showing. Why is this?
Site: (email visible only to moderators and staff).
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there,
We’re limited in how we can help because we don’t actually host your site on WordPress.com. Xneelo Web Hosting uses a different version of the WordPress platform and we don’t have access to your server files.
For the version of WordPress that Xneelo uses, you can find support here instead: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Optionally you can migrate to our hosting so we can provide more direct support, here’s how. We provide support for all sites we host on WordPress.com (even free sites) and would be happy to assist you with issues like this.
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