Why did I get a .co, when I paid for a .com?

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  rebeccafellrath · Member · Aug 24, 2013 at 5:02 pm

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  I thought I paid for a .com sight. However my website is a .co
  I am disappointed, because I really wanted a .com

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Aug 26, 2013 at 12:47 pm

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  Hi there,

  I see that you registered the .com version of your domain name. Since you contacted us within the refund period, I’d be happy to cancel and refund your .co domain purchase if you don’t want to use that domain.

  If we cancel your .co domain, you will no longer own it and there’s no guarantee you can use it again in the future. If you’re sure you don’t want to use it, please let me know right away and I can cancel it for you.

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  rebeccafellrath · Member · Aug 27, 2013 at 9:38 pm

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  thank you! I would like to cancel my .co
  I appreciate it!

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  rachelmcr · Member · Aug 28, 2013 at 8:35 am

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  Thanks for confirming! I cancelled the .co domain and issued you a full refund. Please note that it can take up to 10 days for refunds to appear on your bank statement.

  Please let me know if I can help with anything else! :)