Why do I get a message that my email is not registered with wordpress?

• 

  kskaysfi · Member · Mar 15, 2012 at 1:22 am

  • Copy link
  • Add topic to favorites

  When I tried to reset my password the message says that my email address is not registered with wordpress when I began my site in 2011, http://www.kaysfineliving.com And it won’t let me log in to wordpress it doesn’t recognize my email address.
  Blog url:

• 

  kardotim · Member · Mar 15, 2012 at 1:32 pm

  • Copy link

  You’ve reached support for the free sites hosted at WordPress.com. Your site is a self-hosted installation of WordPress, available at WordPress.org. If you’re having problems with a site not hosted with WordPress.com, we may not be able to help. To clear up any confusion, WordPress.com and WordPress.org are two different entities.

  You can find support for self-hosted/installed versions of WordPress here and here.