Why do I have 2 dashboards for the same site?

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  elancarson85 · Member · Nov 5, 2013 at 10:19 pm

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  I have two different dashboards and accounts that lead to the same site. I’m not sure how this happened.

  Here’s the first site: http://pinkslipfashion.wordpress.com/wp-admin/customize.php
  Here’s the second: http://pinkslipfashion.com/wp-admin/customize.php

  They both lead to pinkslipfashion.com but edits that I make for the first site aren’t visible. I even had to request a refund for the custom design application…

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Nov 6, 2013 at 1:14 pm

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  Hi there,

  The two addresses http://pinkslipfashion.wordpress.com/ and http://pinkslipfashion.com/ lead to the same site. Your primary domain is the address you’ll see in your address bar when you visit the site, and the other address will redirect visitors to the primary domain.

  I see that you used the customizer (at the links you provided) to make some custom design changes to your site. However, if you’d like those changes to be used live on your site, you’ll need to purchase the custom design upgrade. Since you cancelled that upgrade, the custom colors, fonts, and CSS you added in the customizer won’t be visible on your site.

  If you don’t want to use those custom changes on your site, you can exit the custom design preview in the customizer. To do that, you can go to Appearance > Customize in your dashboard and click on the Colors section. At the top of that section, click the link “exit the preview” in the yellow box to go back to the regular customization tools.

  Please let me know if I can provide any further help with this. :)