Why do people get an error message when they first go to our blog?
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When a newcomer tries to go to our blog they get an error message that it is not DeluxDraperyBlog, but actually a wordpress site. We paid to have the premium account and really don’t want our readers getting gun shy that they are being directed to a bogus site.
The blog I need help with is: (visible only to logged in users)
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Howdy,
Most likely, they’re trying to access https://deluxdraperyblog.com/ (notice the https at the beginning) instead of http://deluxdraperyblog.com/
You should only direct folks to http://deluxdraperyblog.com/ (without the s).
If you have any questions or need anything else, please let me know. Have a great weekend!
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I can’t find anywhere in settings that will let me change to http://
We paid for the premium package which was not supposed to use the .wordpress.com url.I did not set this up as an https:// site.
Any help or advice would be greatly appreciated.
Thanks, Michele Shannon -
Hi Michele,
There is no setting to change as we wouldn’t want anyone to try using the address with a https—it is up to the users not to enter in the https://.
Your site is set to http:// , but the users who are seeing that error are either typing https or using a link that has that. It’s similar as if your users were mistyping the actual domain name.
Please let me know if you have any questions or need anything else.
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Do you mind sharing where? If there’s some place we can better help our users take the same path, I’d like to fix it!
Thanks!
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It started with our Hunter Douglas website. I have applied for the new domain, so that should be approved shortly. I think the https was a default, and I didn’t know any better :)
Thanks! -
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