Why does the contact take me to the public forum?

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  iwatidksa · Member · Feb 19, 2017 at 5:45 pm

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  How do I actually contact someone that works at the company?

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Feb 19, 2017 at 6:45 pm

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  If you have an upgraded plan you can benefit from live chat support with staff. With a free plan then here is the first port of call for questions about using WordPress.com. If volunteers can’t help then staff do visit the forums regularly. Most questions are covered in the various online support documents or here:- https://en.support.wordpress.com/video-tutorials/

  If the tutorials don’t help then return to the forum with your questions.