Why does this admin exist
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Hello-
I do have my own wordpress site hosted elsewhere, I am trying to understand why and see if this is a major issue that I have a blank/empty admin dashboard here:
https://wordpress.com/settings/general/skytimelapse.com
I have been logged in as @skytimelapse.comThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host skytimelapse.com on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
If you have further issues the folks in that forum are more familiar and in the best position to help. Thanks!
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Hello there,
Ah, I realize I should apologize for not being specific enough in my attempt at making a succinct question; I no longer require any advisement clarified in my reply earlier. I realized the dashboard on wordpress.com was created several years ago by my account (or someone with access to it). I know that I have it hosted elsewhere.
Thanks anyways!
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