Why has Jetpack stopped working on the iPad?

  • Unknown's avatar
    generalwhiskers · Member ·

    A couple of days ago I wanted to create a blog post. Before I could proceed I had to answer an inane marketing question. But tapping the reply button did nothing.

    I deleted the app and reinstalled it. The logon was requested, but the only options were via Google or via Apple. I chose Google. I jumped through the hoops and lo! Ther was my site – unresponsive.

    I tried WordPress.com and selected my site. The result was a blank page.

    I have decided that my blog can be made on various Facebook sites for free, so I now want to cancel my subscription. Any advice on how to do this?

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    Many thanks for reaching out and letting us know about this!

     Before I could proceed I had to answer an inane marketing question. But tapping the reply button did nothing.

    Can you remember what this question was exactly? We’ll do our best to retrace some steps here and find out what happened.

    To check, did this question appear via the app?

    I tried WordPress.com and selected my site. The result was a blank page.

    To also check, have you been able to access the site since, be it via the app or via the web?

    so I now want to cancel my subscription. Any advice on how to do this?

    It’s possible to cancel the subscription here https://wordpress.com/me/purchases – but it doesn’t look like a refund is possible as the purchases are past the refund window, so you may wish to still make use of the plan for the rest of the term.

    I’m eager to hear more about the experience you’ve had – looking

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