Why haven't I gotten a full refund?

  • Unknown's avatar
    hanhuare · Member ·

    Hi there,

    I tried out your platform and I did not fit my needs. I cancelled my services before the 30 day mark. However, I have only received $9.88 of my $71.88 in total.

    Please help,
    Han

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    There was a glitch on our end that prevented the entire refund amount from processing – we apologize for any inconvenience it may have caused.

    I have processed the refund for the remaining amount and you should see it reflect on your bank statement within 5-7 business days.

    Please let me know if you have any questions.

    Thanks!

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