Why is my blog a blank white screen?

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  hadleyavenue · Member · Apr 27, 2013 at 2:42 am

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  When I go to my blog all I see is a blank white screen. I use Safari and have refreshed the screen, cleared my cookies and the cache and I have disabled my widgets.

  Please help!

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  kardotim · Member · Apr 27, 2013 at 7:26 am

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  Looks like your domain is pointing to both WordPress.com and GoDaddy name servers yet. Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below and remove any other name servers:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Let us know if you have any questions!

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  hadleyavenue · Member · Apr 27, 2013 at 3:54 pm

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  The following are listed under my name servers in the DNS Manager of my domain site. (Mad dog Domains) It would not allow me to delete the bottom two “informational” name servers. It gives me this error when I try to delete the bottom two “Can not delete record, status is read-only.”

  @ ns1.wordpress.com

  @ ns2.wordpress.com

  @ ns3.wordpress.com

  @ (Informational) ns21.domaincontrol.com (Informational)
  1 Hour (Informational)

  @ (Informational) ns22.domaincontrol.com (Informational)
  1 Hour (Informational)

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  hadleyavenue · Member · Apr 27, 2013 at 4:29 pm

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  Figured out a way to delete the informational name servers. Still have a blank white screen and now I can’t access my Admin Panel.

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  hadleyavenue · Member · Apr 27, 2013 at 5:04 pm

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  Deactivating my plugins and then reactivating them in my File Manager seemed to do the trick.

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  kardotim · Member · Apr 27, 2013 at 6:10 pm

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  I’m glad to hear it’s working for you now. Normally DNS changes can take up to 72 hours before they are fully propagated.

  Feel free to contact us if you have any other questions.