Why is my customization settings getting stuck?
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trying to save customization and screen gets stuck on saving. It just keeps saying saving changes. Been stuck on this for over an hour. Any suggestions?
The blog I need help with is: (visible only to logged in users)
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Hi there, could you please let me know specifically what type of changes you were trying to save, and I’ll investigate further. Thanks very much.
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I was customizing color and font. I actually hit the option to purchase and that is when I got stuck in the saving mode. Thanks!
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Ah, I see! Thanks for clarifying. Colours and fonts can’t be customized before purchasing the Custom Design upgrade. If you want the upgrade, could you please try purchasing it under Store instead:
https://piperpunches.wordpress.com/wp-admin/paid-upgrades.php
Once the purchase has been made, return to the Customizer and let me know if you have any further trouble saving your colour and font selections:
https://piperpunches.wordpress.com/wp-admin/customize.php
Just let me know if you need further help.
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Okay – I will try that later this afternoon and let you know if it works (or doesn’t). Thank you!
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