Why is my domain parked?

  • Unknown's avatar
    stephanieatlargecom · Member ·

    I want to repurchase effiebirdsong.com because it was deleted in error. PLEASE let me buy it back.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    According to our records you purchased the Premium Plan on 9/20, and that plan includes a bundled domain: effiebirdsong.com

    A few hours after that purchase you appear to have cancelled the plan for a full refund as you can see here: https://wordpress.com/me/purchases/billing/

    The included domain is only free if the plan is kept active, so at the time you cancelled your plan the bundled domain was removed from your account so a full refund could be processed.

    The good news is that when a new domain is cancelled, it is returned to public sale again after a 5 day grace period. You are now outside of this period and effiebirdsong.com can be purchased again as a new domian.
    You can add it to your account from this page: //wordpress.com/domains/add/

    Hope that helps. Please let us know if you have any more questions.

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