Why is my new twitter username not showing up in shared tweets?

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  katehouck3 · Member · Jul 25, 2014 at 7:51 pm

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  I changed my username in twitter, changed it on the sharing page, but it still appears as my old username when bloggers share my post on twitter. I have saved the changes. Thanks for your help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 25, 2014 at 8:03 pm

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  What are both Twitter usernames please? I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  katehouck3 · Member · Jul 25, 2014 at 8:50 pm

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  Hi, Thanks for the follow-up. The previous name is @PoetKateH. The new one I want to show up is @katehouck3.

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  shawnajroberts · Member · Jul 25, 2014 at 10:07 pm

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  Hi there!

  I’ve fixed this for you! Your new Twitter handle will appear in the shared tweets now.

  Let me know if there’s anything else I can help with!

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  katehouck3 · Member · Jul 25, 2014 at 10:26 pm

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  Thank you! I appreciate it!

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  timethief · Member · Jul 25, 2014 at 10:32 pm

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  Yay! Happy endings make me feel like ♫ dancing ♫ and with any luck I’ll be able to do that again soon.

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  katehouck3 · Member · Aug 8, 2014 at 3:03 am

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  Hi, Sadly, this was fixed, but not anymore with my new posts. My old username is appearing again.

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  shawnajroberts · Member · Aug 8, 2014 at 4:15 am

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  Hi there!

  Sorry about that. I’ve never seen that happen before. Were your posts scheduled to publish already when I fixed it last time? I’ll look into it, but if it happens again let me know.

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  katehouck3 · Member · Aug 8, 2014 at 9:27 pm

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  No, they weren’t. Strange…Thanks and hopefully it won’t be an issue now.

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  katehouck3 · Member · Aug 12, 2014 at 3:55 pm

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  Help! Just put out a new post and it’s happening again. Thanks.

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  shawnajroberts · Member · Aug 13, 2014 at 7:46 pm

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  Thanks for letting me know. I’ve asked our developers to take a look. I’ll let you know as soon as I hear back.

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  shawnajroberts · Member · Aug 14, 2014 at 2:06 pm

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  Hi there!

  I just wanted to let you know. We’ve fixed your most recent post. And the developers will be taking a look at the underlying issue soon.

  I’ll keep you updated!