why is my site showing 2 different webpages one with WordPress.com and other with .com

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  wbreeze14 · Member · Jul 10, 2021 at 12:21 pm

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  why is my site showing 2 different webpages one with WordPress.com and other with .com .I need help in designing my website.

  The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.

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  wbreeze14 · Member · Jul 10, 2021 at 1:29 pm

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  Please elaborate, also the way to undo it.

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  wbreeze14 · Member · Jul 10, 2021 at 1:30 pm

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  also a way to reset the whole account

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  staff-totoro · Staff · Jul 14, 2021 at 12:52 am

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  Hi there,

  The site firstinsightdaily.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Bluehost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/firstinsightdaily.com+dns

  To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!

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  staff-totoro · Staff · Jul 14, 2021 at 12:52 am

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  Hi there,

  The site firstinsightdaily.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Bluehost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/firstinsightdaily.com+dns

  To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!