Why is my site showing a blank white page whenever I want to open it.

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  aeroberrycompany · Member · Dec 16, 2015 at 10:56 am

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  Why is my site showing a blank white page whenever I want to open it. It only opens when i begin the url with www… however if I type in the site url without the www it does not open but shows the white blank page. I cant access the site admin dashboard. My site is aeroberry.com.

  It seems the problem started today when wordpress wordfence internet security plugin in the site showed an alert of a plugin that has an altered codes and give me the option to revert the plugin to its original state which I clicked. After clicking on the revert, the wordfence appeared to freeze and since then the website has refused to open. It always open with a white blank page. Typing http://www.aeroberry.com opens the site. However if I typed in only aeroberry.com it show the blank white page. And I cant access the my admin dashboard. Please can someone help me sort this problem out.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Dec 17, 2015 at 4:14 am

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  I’m sorry to hear that you are having trouble. However, http://www.aeroberry.com/ is a self-hosted WordPress.org blog, which we really can’t help with.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/