Why is my website is unreachable and unavailable to Googlebot?

  • Unknown's avatar
    carafaye · Member ·

    website is currently unreachable
    I started receiving emails from Google search crawl as below, on the 15th of February, and I now regularly receive the error message “Website is currently unreachable” when I navigate to the site, as do other visitors (I have screenshots if you require).

    The site is a WordPress hosted site (http://facilitatingagility.wordpress.com) with a URL redirect (facilitatingagility.com).

    Please can you help urgently?

    Error Email from unified-notifications.bounces.google.com:
    :http://www.facilitatingagility.com/: Googlebot can’t access your site

    Over the last 24 hours, Googlebot encountered 3 errors while attempting to access your robots.txt. To ensure that we didn’t crawl any pages listed in that file, we postponed our crawl. Your site’s overall robots.txt error rate is 100.0%.

    You can see more details about these errors in Webmaster Tools.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    carafaye · Member ·

    In place of screenshot, this is the error message on my home page:

    This website is offline

    No cached version is available
    What’s wrong?
    The most likely causes:

    The server is down for maintenance
    There may be a network problem
    The site may be experiencing excessive load

  • staff-blorbo · Staff ·

    We are unable to support using CloudFlare for your WordPress.com site for several reasons:

    1. Their method of pointing your domain to your WordPress.com site requires using an IP address or specific server, which we don’t support. Your site does not have a static IP address or specific server. Instead, requests to load your site are shifted between several IP addresses and servers in order to balance the demand on servers. This means that specifying an IP address or server won’t work.

    2. The features of their cloud-based infrastructure simply duplicate the infrastructure already being provided to you by WordPress.com, such as:

    * CDN’s (Content Delivery Networks) that deliver your site content from the location closest to your visitor
    * Caching/optimizing files for faster loading times
    * Security measures protecting your site from denial of service attacks and other forms of hacking/malware
    * Site stats, including search engine terms and incoming link referrers, that are easier to read than Google Analytics

    You can direct your domain back to your WordPress.com blog by changing your name servers to:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    If your domain is registered with us, you can change your name servers following this guide: http://en.support.wordpress.com/domains/change-name-servers/

    If there are other features you were interested in using via CloudFlare, besides the ones listed above, can you let me know more about what you’re trying to do? I’ll be happy to help you learn more about the equivalent feature on WordPress.com.

  • Unknown's avatar
    carafaye · Member ·

    Thanks.
    Have changed my name servers back – will check again after 24 hours.

    As I recall, I wanted to make use of the CloudFlare traffic reports which are more detailed than WordPress reports.
    What I really want is to be able to get Google Analytics running on the site, without using a customized template. Is there another way I can do this?

  • staff-blorbo · Staff ·

    At this time, we do not allow Google Analytics at WordPress.com, but we are working to improve our built-in stats: http://wordpress.com/#!/my-stats/

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