Why was I charged even after membership withdrawl?

  • Unknown's avatar
    christinpark97 · Member ·

    I made an account with another e-mail address and due to the inconvenience of service, I refunded all of my word press and withdrawal my account. But on May 12th, about $20 was paid due to unknown reasons. Pay me back about $20 which was paid on May 12th from my account. ( The permission number was 400736)

  • Unknown's avatar
    staartmees · Member ·

    To know what a charge is about, you can check it at https://wpchrg.wordpress.com/. On the same page you find a contact form to contact the Billing Team about a possible refund.

  • staff-mckluskey · Staff ·

    Hi there,

    Since the subscriptions you mentioned were purchased under a different account, we have no way of checking this without more information. Because the information we would need shouldn’t be shared in public, please use the link that @staartmees shared above.

    If the charge came from WordPress.com, you’d be able to use the Contact Us link on that page to contact our billing support team directly for further help with this.

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