why wont it register my domain name?i have reciepts to prove purchase???

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  soulfullysteph · Member · Aug 3, 2018 at 10:04 am

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  why wont it register my domain name?i have reciepts to prove purchase???

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Aug 3, 2018 at 12:32 pm

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  Hi there,

  What domain are you trying to access?

  The account you’re using to post here only owns the free site, http://soulfullysteph.wordpress.com/, and has never bought any upgrades from us.

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  soulfullysteph · Member · Aug 7, 2018 at 9:11 am

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  i have brought an upgrade though :(

  I have even emailed across the reciept

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  fstat · Staff · Aug 7, 2018 at 3:21 pm

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  Hi there,

  I spoke with our Billing team and we were able to locate your purchase. I have already added the Premium plan to your account and to register your domain please go to the following page:

  https://wordpress.com/domains/add/soulfullysteph.wordpress.com

  I’m sorry for the mixup and please let us know if there’s anything else we can help you with.