Why won't my videopress short code work?

• 

  leadersbeverage · Member · May 16, 2014 at 5:10 pm

  • Copy link
  • Add topic to favorites

  When I add a videopress short code into my go daddy hosted wordpress website it wipes out the page contents instead of adding a video.

  The blog I need help with is: (visible only to logged in users)

• 

  leadersbeverage · Member · May 16, 2014 at 5:33 pm

  • Copy link

  I should probably add that this is a website in production and will eventually move to its permanent home page. Everything works up to the point of the video actually working. Rather, the short code wipes out anything that was on the page leaving a blank page except the background.

• 

  rachelmcr · Member · May 16, 2014 at 6:22 pm

  • Copy link

  Hi there,

  Do you have both the Jetpack plugin and the VideoPress plugin installed on your site? If so, you can uninstall the VideoPress plugin. In Jetpack, you can then enable the VideoPress module to get your videos working. We have more about that here: http://jetpack.me/support/videopress/

  Please let me know if I can do anything more to help with that. :)

• 

  leadersbeverage · Member · May 16, 2014 at 7:23 pm

  • Copy link

  Isn’t it great when the answer is so simple! As a suggestion I might have this pointed out in all of the Videopress instructions; unless I missed that.
  Thanks so much!!

  Drew

• 

  rachelmcr · Member · May 16, 2014 at 9:19 pm

  • Copy link

  Hi Drew,

  Thanks for that feedback! I don’t think you missed it — I’m working with our team now to update our VideoPress instructions for Jetpack users. :)