Will Emails Transfer with Domain Transfer?

  • Unknown's avatar
    heiditea · Member ·

    My husband wants to transfer his business domain to WordPress, but is very concerned about losing all of his existing business emails – which he needs for daily processes. As long as the domain name is the same on WordPress, won’t the emails transfer to WordPress with it? Or will he have to start from scratch and add the Professional Email purchase?

    Thank you!

  • aleone89 · Staff ·

    Hey there,

    Happy to help you with this.

    It’s awesome this has been thought of in advance – so hats off to you!

    So when the domain is transferred over to WordPress.com, and WordPress.com name servers are applied to the domain, the DNS settings would need to be re-applied to keep that email hosting running.

    This guide here explains how to add these DNS settings here: https://wordpress.com/support/domains/custom-dns/

    To check, do you have or is the email hosting provider able to provide those DNS settings?

    Also, to note, we’re able to help with those DNS settings too.

    I hope this helps so far!

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