won't let mecanceling upgrade
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the site won’t let me cancel my urgrade, which i accidentally bought, never having been on this site before and just a beginner in blogging. i want to cancel all my purchases and urgrades, it has only been 1 hr since the purchase, hasn’t been over 48hrs, but it won’t let me do so. Please help ASAP!!!
Blog url: http://thependotme4.wordpress.com/ -
Your bundle included a domain registration.
If you’d like, I can cancel and refund the rest of the bundle for $74.
As for the domain, if we cancel the domain, it can take up to several weeks, and we can’t guarantee that your domain will be available to you again once canceled.
If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it.
Instead, you can move the domain another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.
Of course, I can cancel and refund the bundle with the domain for $99 too if you want to get rid of everything.
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i do want to use wordpress, and want the domain of thepen.me, is that still possible? either i just don’t know how to use the site, or its not letting me start this domain in the included bundle i bought.
if thats not possible, then yes, can u refund the who $99 bundle please.
and thank you so much for such quick and helpful reply! -
I have canceled and refunded your bundle minus the domain as requested.
Please let us know if you need any further assistance!
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it won’t let me sign up a paid domain, i don’t know why!
can you please just cancel and refund the whole $99.
thank you again! -
because i think im just going to close my whole account, make a new one and try purchasing a blog all over again, hopefully it’ll work then..
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You already registered a domain with your bundle, thepen.me
Would you like me to cancel and refund that too?
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thats exactly the domain i want, but it won’t open. when i type http://www.thepen.me it says blog closed. if that domain is working and i can post/edit blogs on it then im happy with it, but it doesn’t seem to be working. can u look into that please?
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can i call u for quicker help, to save your time from emailing bck and forth, if thats more convinent for u?
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Sorry about that, it looks like you had deleted the WordPress.com blog that it was attached to.
I’ll need to move the domain to a new WordPress.com blog.
Please visit https://en.wordpress.com/signup/ while logged in to add a new blog to your account and I’ll move the domain for you.
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so once u’ve moved the domain you want me to go there to add a blog?
and is there a limit of how many blogs i can have for the domain? -
alsi since this domain is no longer the full bundle, wat is included in it now that you have refunded the $74?
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No, you’ll need to register a new free WordPress.com blog under your account first, then I’ll move the domain to the new blog you register.
I canceled and refunded all but the domain from your bundle.
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i tried, but thepen.wordpress.com is not available. what should i do because i want the domain to be thepen.me
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can you justrefund the full $99 and cancel my whole account thus freeing up thepen.me
i’ll make a new account on wordpress and just purchase the domain all over. -
If I cancel the domain, I can’t guarantee that you’ll be able to register it again.
The blog you register doesn’t have to be thepen.wordpress.com, try thepen2.wordpress.com, etc. Either way, once I move the domain to it, it will appear as thepen.me.
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ok i’ve made a blog called thepen68.wordpress.com
now i have two blogs, http://www.thepen.me, the original one that isn’t working, and http://www.thepen68.wordpress.com, after you set it up for me, can u delete the extra blog and make the whole simple and straight forward for me so that i don’t get confused again and end up deleting the wrong blog.
thank you so much! -
I have moved http://thepen.me/ to thepen68.wordpress.com
The two blogs are one and the same and cannot be separated, this is how domain mapping works.
Think of thepen.me as a new shirt for thepen68.wordpress.com.
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