won't take payment

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  thebecomingoneconference · Member · Aug 17, 2017 at 5:20 pm

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  I have tried 3 different credit cards and it keeps saying the card number is wrong but I checked it multiple times and its done it with 3 cards

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Aug 18, 2017 at 10:03 am

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  Hi thebecomingoneconference,

  I have a couple of questions for you:

  • What is the exact error message you are seeing when you add your card number? Please paste it in your reply
  • What type of card are you using?
  • Which upgrade are you trying to purchase?

  Once I know more, I’ll be able to look into this for you.

  Thanks!

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  regalossigloxxi · Member · Aug 23, 2017 at 4:34 pm

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  Hi, I´m trying to buy a premium plan, but I have tried with the credit card and it said that card is wrong: “Please use another card” I´m using an american express.
  Thank you

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  gemmacevans · Member · Aug 23, 2017 at 4:38 pm

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  Hi claudiarodriguezq,

  Did you also post as thebecomingoneconference at the beginning of this thread?

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  regalossigloxxi · Member · Aug 23, 2017 at 4:44 pm

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  Hi. Nop. I post as: regalossigloxxi.wordpress.com

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  gemmacevans · Member · Aug 23, 2017 at 4:53 pm

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  Hi claudiarodriguezq,

  Ok, thanks. Please start a new thread for your question and tag it with ‘modlook’. Once you’ve done so, a member of staff will be happy to help.

  Thanks!