Woo Commerce App

  • Unknown's avatar

    I’ve had a web developer create a site for me and I want to connect to the woo commerce app to allow mobile management of orders.
    It appears I can’t connect to the app without a wordpress acct & can’t link a new wordpress acct to the existing website.
    How do I achieve mobile management of my website orders.

    I don’t have a site linked to this WordPress.com account

  • Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

  • Unknown's avatar

    http://www.southcoastlinenhire.com.au
    When I attempt to download jetpack through the website admin I get a mwssage saying ‘could not activate the jetpack plugin the response is not a valid JSON response’

  • Thanks for confirming.

    Yes to connect to the WooCommerce app (as well as use services like WooCommerce Payments) and PayPal Payments you will need for the site to have a working Jetpack connection.

    Typically you will just install the plugin and follow the on-screen prompts to connect your WordPress.com account (which also connects WooCommerce) and you are all set.

    In this case it sounds like you are having some trouble that our Jetpack team will need to take a look at and help with directly. You can ask for assistance here and they will be able to help you troubleshoot, thanks!

    https://wordpress.org/support/plugin/jetpack/

    Note: You may need to create a wordpress.org account to post on this forum, since it is not tied into your site login.

    Hope that helps. Please let us know if you have any more questions.

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