WooCommerce: Automated Taxes in Staging

  • Unknown's avatar
    davefineleatherworking · Member ·

    Hello,

    We would like to connect our WP account to Jetpack so that we can enable automated taxes in WooCommerce. The site is currently in staging.exampleurl.com.

    Currently, we do not have that option. When I try to link Jetpack to our WordPress account, I get the following error message:

    “Invalid request, please go back and try again.
    Error Code: invalid_request
    Error Message: The URL stored by the Jetpack servers does not match your site. Please try disabling the Jetpack plugin, re-enable it, then connect again.”

    Please advise. In doing some research online, it seems that our site and our account both need to be connected for this to work.

    Thanks!

    Dave

  • staff-zinnia · Staff ·

    Hi Dave –

    Do you have the Jetpack plugin installed? Try running your site through the debugging tool and see what turns up.

    Jetpack

    I’d also suggest clearing your browser and cookies: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

    Let me know if that helps.

  • Unknown's avatar
    davefineleatherworking · Member ·

    Hi Liz,

    Thanks for your reply.

    1. We do have the Jetpack plug-in installed.
    2. We are not able to run the debugging tool since Jetpack is not connected to our account.
    3. When we try to connect Jetpack to our account, we get the following error message:

    ““Invalid request, please go back and try again.
    Error Code: invalid_request
    Error Message: The URL stored by the Jetpack servers does not match your site. Please try disabling the Jetpack plugin, re-enable it, then connect again.”

    4. Clearing cache and cookies did not resolve the issue.

    Thanks for your help.

  • fstat · Staff ·

    Hi there,

    Please reach out to the Jetpack team here:

    Contact Support

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