WooCommerce – In order to access this section of your account please verify your

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  lelo111 · Member · Feb 14, 2021 at 4:18 pm

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  Hi
  I’m receiving the above message whenever I try to access the support, credit card, or my subscription sections of WooCommerce. I got a email message on an UPCOMING SUBSCRIPTION RENEWAL and I had JUST 1 day to deactivate it.
  For my big surprise I couldn’t. So they automatically withdraw $82.80 from my bank account.
  Getting the same massage over and over. No email nothing.
  /In order to access this section of your account please verify your email address
  If you have already confirmed your email address, please log out of WooCommerce.com and then login again. If you still need to confirm your email, we sent you an email to verify your email address when you signed up. You can try searching for an email from WordPress.com to find it
  Note: Don’t forget to check your spam folder — CHECKED 1 milion times already
  Please could you force through the validation of my email? And can I request a refund???
  Many thanks,
  Tom

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  staff-totoro · Staff · Feb 15, 2021 at 12:46 am

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  Hi there,

  > Please could you force through the validation of my email? And can I request a refund???
  >

  It sounds like you are needing help with the WooCommerce plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to WooCommerce support by asking here?

  https://woocommerce.com/contact-us/

  To get passed the login verification issue, choose the “I have a question about a specific extension or theme I’d like to purchase” option on that page, and let us know about your issue and/or refund request.

  That form option (which is not gated and requires no verification) will contact our pre-sales team, but from there they will look up your account and forward the message to the correct department.

  Hope this helps!