Woocommerce Jetpack connection will not persist.

  • Unknown's avatar

    I cannot ship using Woocommerce shipping. I am getting the following message:

    ‘Connect Jetpack to activate WooCommerce Shipping & Tax
    WooCommerce Shipping & Tax is almost ready to go! Once you connect Jetpack you’ll have access to automated tax calculation and shipping label printing.’

    After which I click ‘Activate Jetpack and Connect’, and then I see briefly the following message:

    ‘This WordPress.com account is already connected to another user on this site. Please login to another WordPress.com account to complete the connection.’

    I only have one account and it is the one connected. I have been using it it for sometime without any issues, and I assume after an update it began doing this. Can you please please help me? I am stuck without being able to print orders with shipping from my woocommerce store.

    Jetpack seems to be connected. My main site is BloomSeeds.farm

    Any help would be greatly appreciated.

  • Hi there,

    It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!

    https://wordpress.org/support/plugin/jetpack/

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