WooCommerce Payments set up

  • Unknown's avatar
    sonomusicgroup · Member ·

    Hello! We’re not able to finishing setting up WooCommerce Payments because, when clicking on Finish Setup from WooCommerce it brings us to connect.stripe.com but it’s referring to an old account and it doesn’t let us change it. We have our Stripe account up and running, we just need to start WooCommerce Payment set up from scratch. (Already tried to deactivate and delete plugin and re-installing it)

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

    If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

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